Frequently Asked Questions

We recommend booking in advance to secure your preferred time. Walk-ins are welcome based on availability. Call (07) 4723 2114 or book online through our website. Not all stylists are available online. If not able to find an appointment please call so we can find a time for you.

You can book online through our website, call us at (07) 4723 2114, or visit us in person at 89 Thuringowa Drive, Kirwan. Not all stylists are available online. If not able to find an appointment please call so we can find a time for you.

We kindly request at least 24 hours notice for cancellations. This allows us to offer the appointment to other clients. Late cancellations or no-shows may incur a fee.

Yes! We offer free consultations for all services. This is especially recommended for colour corrections, keratin treatments, and chemical straightening.

We use premium products including Cloud Nine styling tools, De Lorenzo colour and styling products, and professional treatments for moisture and repair.

Yes! We offer keratin smoothing (from $120/hr) and chemical straightening (from $135/hr). Permanent straightening requires a free consultation before booking.

Absolutely! We offer affordable cuts for all ages - from under school age (from $48) to primary and high school students.

We offer beauty services including lash lifts with tint, hybrid brows, brow wax and tint, lip and chin waxing, relaxing scalp massage with moisture treatment, and complimentary foot spa with many services.

Yes! We specialize in bridal and formal styling. We recommend booking a trial consultation to discuss your vision and ensure your special day is perfect.

We accept cash, EFTPOS, Visa, Mastercard, and American Express. We also accept gift vouchers purchased from our salon.

Yes! Gift vouchers are available for any amount and make the perfect gift. They can be purchased online or in-salon and never expire.

Yes, we stock a range of professional hair care products that we use in the salon. Our stylists can recommend the best products for your hair type.

We're located at 89 Thuringowa Drive, Kirwan QLD 4817. We're easily accessible from Townsville and surrounding suburbs.

Yes, free convenient parking is available directly in front of our salon. There's plenty of space for our clients.

We're open Tuesday, Wednesday & Friday 9am - 5:30pm, Thursday 9am - 8pm, and Saturday 8am - 3pm. We're closed Sunday, Monday, and public holidays.